In today’s economy, there’s no question that the consumer is King. With ubiquitous access to an ever-growing digital marketplace, the…
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Treat your Customer Experience Problem with a Dose of Telehealth
Healthcare providers may operate a little differently than businesses in other industries. But just because the service is different, it…
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Telehealth Providers Circumvent Last-Mile Feeding Frenzy
Last year, Amazon cast a shadow over the healthcare industry after obtaining wholesale pharmacy licenses in a dozen states. In…
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Customer Experience Set to Drive Healthcare Transformation in 2018
Customer experience is not a new concept for the leaders of many large businesses today. For years, experts have argued…
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